Your request has reached the concierge. During service hours expect a reply within the hour; overnight requests are answered by 08:00. If the evening is tonight, the phone is faster — +61 7 5584 6214.
Your request is logged and assigned to a concierge.
We confirm availability, timing and any preferences by reply.
Your table or salon is held under your name until confirmed.
While the desk works — the three documents worth a skim before you arrive.
The current card, the cellar highlights and the midnight menu.
What the dining room and salons expect — and what the wardrobe covers.
Every service priced in full, so the evening holds no surprises.

Within the hour during service (12:00–00:00), by 08:00 for overnight requests. Urgent same-evening bookings: call +61 7 5584 6214.
Reply to the concierge's confirmation email or call the desk — changes are free until the deposit window closes.
Check spam for [email protected]; if nothing arrives within the window, call the desk — phones are answered around the clock.