+61 7 5584 6214
Open daily 12:00–04:00
Reservations, private requests and the occasional impossible errand — the desk answers day and night. Write below, or call the number that never sleeps.
+61 7 5584 6214
28 Surf Parade, Broadbeach QLD 4218 — valet from 17:00.
Lunch 12:00–15:00 · Dinner 17:30–23:00 · Salon to 04:00
Same-evening seats release at 18:00 by phone.
Private salons via reservation or membership.
Register interest at the desk or in writing.
The desk handles the usual beautifully — and specialises in the unusual. Yachts, charters, impossible reservations and gifts that need finding.
Marina charters, helicopter transfers and island pickups.
Rare bottles, last-minute occasions and gifts worth the story.
NDA'd requests handled through the private line.
Twelve years running the desk. Reads a guest's evening before they've finished describing it.
Direct line via the main number — ask for the desk.
Valet at the door from 17:00; house cars for the Gold Coast corridor — airport pickups, marina transfers and the ride home arranged on the folio.
A partner pad at the marina accepts chartered arrivals — concierge coordinates landing slots, ground transfer and the cellar-door entry.
Gold Coast airport 25 min · Brisbane CBD 70 min · Sanctuary Cove marina 35 min — all covered by the fleet.
Members: chauffeur credits apply across all zones. Guests: transfers are quoted per trip and added to the evening's folio.
The house doesn't fully sleep — the midnight menu runs to 04:00, the concierge answers around the clock, and a night chef holds the pass for members' calls.
A 3am request is not an imposition here — it's the reason the desk exists.
Within the hour during service, faster by phone. Overnight requests are answered by 08:00 at the latest.
Call +61 7 5584 6214 or write to [email protected] — the form simply gives the concierge a head start on your preferences.
Yes — mark the request 'private' and it's handled by the head concierge under NDA where required.
Step-free entry, lift to the salons, accessible facilities and a team trained to assist — tell us your needs when booking.
28 Surf Parade, Broadbeach — dinner from 17:30, the salons until 04:00, and the concierge whenever you need them.